Forum Discussion
Printer connection
Does anyone know how to add a MAC address of printer to permitted devices on Gateway router? Would appreciate assistance.
From the WIFI interface specification i can see it supports 802.11 b/g OR b/g/n depending upon the purchase location. Bottom line it uses the 2.4 GHz frequency and authentication is WPA2 Personal as the most secure so the 2.4 GHz frequency must support WPA 2 Personal. Because of the specifications it appears to be a bit older. There have been a number of users reporting issues with printers that have older WIFI radios. There might be a newer driver for the printer, not highly likely, but worth investigating. The problem could be with the T-Mobile gateway's backward compatibility. I have the Nokia GW not the Arcadyan KVD21 and I have a newer Epson and an 845 AIO which has similar wireless capability. With the 845 all in one it only supports WPA so I only use it as necessary but it does connect on the 2.4 GHz frequency.
If you have an older router, you have total control over, which you can use to make a work around for the 2.4 GHz WIFI connection and have it make a bridge mode or AP mode connection to the T-Mobile GW then you might be able to get the network connection working. It might be better to just get/use an extender that supports 802.11 b/g/n and not 802.11 ac/ax and try to get it to link to a wireless extender that links up to the T-Mobile GW. There are a number of user responses on the community related to efforts to get older printers to link to the WIFI. Maybe there are yet clues to be found. Reddit is another avenue to explore for answers as well.
If you cant get the WIFI connection to work you could connect to it via USB. The Windows and MAC OS specifications appear to date the printer a bit back to 6-8 years ago so even though it should work with the newer WIFI radios the drivers written for it may not play well with the newer 802.11 ax capable gateway. If you have the Arcadyan GW it could be there where the problem resides as the software for that router/gateway seems to be not as mature as it should be. I doubt that the "MAC Filtering" is the real issue here.
OK, so I was being a bit conservative on the generation of the printer. Those were initially released in September of 2011 so it might be considered a dinosaur. A newer, more efficient printer with better WIFI security might be in order. If you like Epson the ET-2760 AIO works quite well and is not that expensive. If you need multi tray, or faster printing capability and more features you might step up to the next level. You can fight with an older printer or upgrade and have a secure WIFI connection. Using a USB connection to print to the NX430 could be a reasonable workaround.
So what your saying is canon Pixma MX922 and all these other printers won't be useful to this "gateway" and we all have to go buy new printers? And how do we know what new printers are compatible to the gateway?
sounds kinda crazy. Might be easier to just go back to another internet service
Same issue and same resolution as P Jooste…
I have an HP Deskjet 2050A all-in-one (J611 series). We just switched to T-Mobile and have been trying to get everything wireless set back up again, the printer was the last piece. I thought I had tried everything (reinstalling the printer drivers, seeing if there was a way to set a MAC address in the gateway, etc.) but the advice here of adding another SSID on the gateway specifically for the printer with 2.4 frequency band and WPA2 encryption only, the printer now is able to connect to the network and I can print from any device on the network.
Thanks especially to iTinkeralot!
From the WIFI interface specification i can see it supports 802.11 b/g OR b/g/n depending upon the purchase location. Bottom line it uses the 2.4 GHz frequency and authentication is WPA2 Personal as the most secure so the 2.4 GHz frequency must support WPA 2 Personal. Because of the specifications it appears to be a bit older. There have been a number of users reporting issues with printers that have older WIFI radios. There might be a newer driver for the printer, not highly likely, but worth investigating. The problem could be with the T-Mobile gateway's backward compatibility. I have the Nokia GW not the Arcadyan KVD21 and I have a newer Epson and an 845 AIO which has similar wireless capability. With the 845 all in one it only supports WPA so I only use it as necessary but it does connect on the 2.4 GHz frequency.
If you have an older router, you have total control over, which you can use to make a work around for the 2.4 GHz WIFI connection and have it make a bridge mode or AP mode connection to the T-Mobile GW then you might be able to get the network connection working. It might be better to just get/use an extender that supports 802.11 b/g/n and not 802.11 ac/ax and try to get it to link to a wireless extender that links up to the T-Mobile GW. There are a number of user responses on the community related to efforts to get older printers to link to the WIFI. Maybe there are yet clues to be found. Reddit is another avenue to explore for answers as well.
If you cant get the WIFI connection to work you could connect to it via USB. The Windows and MAC OS specifications appear to date the printer a bit back to 6-8 years ago so even though it should work with the newer WIFI radios the drivers written for it may not play well with the newer 802.11 ax capable gateway. If you have the Arcadyan GW it could be there where the problem resides as the software for that router/gateway seems to be not as mature as it should be. I doubt that the "MAC Filtering" is the real issue here.
OK, so I was being a bit conservative on the generation of the printer. Those were initially released in September of 2011 so it might be considered a dinosaur. A newer, more efficient printer with better WIFI security might be in order. If you like Epson the ET-2760 AIO works quite well and is not that expensive. If you need multi tray, or faster printing capability and more features you might step up to the next level. You can fight with an older printer or upgrade and have a secure WIFI connection. Using a USB connection to print to the NX430 could be a reasonable workaround.
I would not go so far as to say the printers from 9-10 years ago won't be useful with the T-Mobile gateways but it is much more probable that you will see issues with routers that are 802.11ax and the older printers with 802.11 a/b/g/n capability ONLY. Printers from 2013 or before are not going to be receiving any new drivers so if they do not work with 802.11ax capable WIFI routers then workarounds might be necessary. You might need make a workaround with an older router in bridge mode that does still function with the older printer wireless to make a wireless connection.
If you can't get the printer to work via wireless it could still be connected to a client via USB and shared on the network. Technology moves forward and older devices do become dinosaurs. To get 10 years of operation out of a printer is a pretty good run. If you don't print much sure an older printer is fine. I keep my old Epson Workforce AIO connected via an Ethernet cable just because it has multi-tray capability and is a little faster than my newer Epson for its scans. I find the cost of ink is less for my newer Epson than for the 10+ year old AIO and the newer printer does a much better print job. It really comes down to how much you print and how dedicated you are to the old printer. It can still work but may take more effort to get it to do so than with a new printer that has current drivers and supports the newer 802.11ax and also WPA2 vs being stuck with WEP or WPA authentication and limitations for anything but a 2.4GHz wifi connection. Expectations have to be realistic.
Per another user: (my point is antiques often need a familiar voice to speak to)
After spending a couple hours on the phone with T-mobile "support" staff that got me absolutely nowhere except extremely frustrated, I took your advise and pulled an old range extender I had out of the drawer. I replicated the 2.4 band, hooked my printer's wifi connection to it, and VOILA! I'm antiquated again.
It worked for venturebrowser and will probably work for others as well.
I got the Canon Pixma MX922 working on the New T Mobile Home Internet Gateway - The square black one…!!
All I did was added another SSID (Called it KP Canon) and selected the 2.4 Frequency band AND ALSO changed the WPA Version to just WPA2… And Viola! Connected instantly.
Hope this helps somebody….
To connect my HP DeskJet 2600 to my T Mobile router I should just hit the WPS button but the router doesn't have one! Need help
I was able to get my HP officejet 4630 to work by changing the WPA version from the recommended WPA2/WPA3 to WPA/WPA2. This setting is found in the T-Mobile app under the network tab and then clicking on the network name.
Also have the same issue with my Canon Pixma MX922. I can select the SSID but it doesn't allow me to enter a password.
My HP Officejet 4635 printer will not connect with the new T-Mobile KBD21 Ser No JTOE1D43
Using the T-Mobile Internet App, I added a second network with frequency band set to 2.4 GHz and WPA version set to WPA/WPA2. My HP Officejet Pro 8610 connected immediately and printed what was pending from my Macbook. I plan to play with the settings to determine what all works and what does not.
