Forum Discussion

jojemor's avatar
jojemor
Newbie Caller
Hace 4 años

hulu +live does not work in t-mobile internet

My Hulu+live works with my cox internet but when I connect to my t-mobile home internet modem it will not work. Says I have moved and they can not provide service due to streaming rights.

  • Has anyone tried a VPN? I'm so tired of getting kicked off of Hulu Live and I've seen this as a solution. Just thought I would ask first. I've had to call Hulu 5 times in 3 days to reset IP address.

  • Sammi's avatar
    Sammi
    Network Novice

    Any live streaming does not work with T-Mobil home internet….. There is no further solution.

    The reason is, T-Mobile uses dynamic internet which keeps changing IP address. T-Mobil advertises as more secure for marketing purposes. If internet does not work security is a mute subject. When I log in my computer, it tracks me to be in MD, PA, NC everywhere tower is available. I must have spoke to T-Mobile Internet tech support fifteen times they go through their usual steps but no cigar. This has been a frustrating journey so finally had to ditch T-Mobil for live streaming and switched to Xfinity Internet, no issue with pictures freezing or black screen. Xfinity is running a special pricing, they have a plan that cost $25/month including router.

  • rockstr's avatar
    rockstr
    Connection Cadet
    Sammi wrote:

    Any live streaming does not work with T-Mobil home internet….. There is no further solution.

    Not completely true. YouTubeTV works perfectly. Occasionally it will ask me to verify my location via the YouTubeTV app on my phone. That app uses the GPS in my phone to verify that I'm still in my home area, then I get live streaming for all my proper local channels on my TV's app, or Roku , or AppleTV 4k. Hulu+ could do this, too, but they haven't.  Been using YouTubeTV for the 2 ½ years I've had TMHI. Never a problem.

  • Sammi's avatar
    Sammi
    Network Novice

    T-Mobile had offered me discount if I sign up for YouTube for live streaming. YouTube may be part of T-Mobile working partners. T-Mobile gives discount if you signup for live streaming YouTube. Signing up for live YouTube is additional cost $50-55. I am wondering if it works on YouTube it should work on all live streaming devices but it does not.

  • tthibert's avatar
    tthibert
    Network Novice

    I spent 10 minutes on the phone with a Hulu representative and fix the connectivity for now. I do see that T Mobile has dynamic IP's, so we will see if the connectivity lasts. 

  • I have had the same problem, I have to call Hulu everyday to switch ip address, go to ipchicken.com  and you will get an ip number but is there a way to get a permanent ip address so this doesn’t have to call every single day or an app that has live tv that I don not have to have an up address

  • HULU has apparently mapped my T-Mobile Gateway-5G modem to my Zip Code so the 'Not At Home' messages associated w/ live TV have ceased!

    Not long ago I learned that T-Mobile Business Group supplies a different modem, (made by Inseego and called WaveMaker) that operates with a STATIC ip address.

    I set up a Business account primarily to switch to the Inseego modem and circumvent the T-Mobile Consumer Gateway-5G dynamic ip issue with HULU livestream TV!

    After a GREAT DEAL of difficulty configuring the new modem, (with help from Inseego) I had the WaveMaker modem, feeding my DECO MESH router system that delivereda strong WiFi signal to the ROKU receiver on my Flat-screen!

    "Lo!" I got a, "Network Error" message when trying to log into HULU.

    My skilled Networking Engineer came by and thoroughly checked the WaveMaker-based static ip network to bee setup perfectly!

    All we could come up with was Inseego's suggestion that T-Mobile Business had introduced 'Entertainment-Blocking' into the Business Service, itself! 🤷‍♂️

    I'm back on the TMHI Gateway-5G dynamic modem, and very happy ... so far!

     

     

  • epotts's avatar
    epotts
    Network Novice

    I was just on chat with Hulu for 2 hours to get one TV working (finally), but now the Samsung TV won't connect. It seems I can't connect my Samsung, I may have to return the router this weekend and cancel.

  • I'm jumping back in here relatively cold; but I'll give it a 'shot'..

    Your TV may or may not have a 'built-in' HULU App to convert the WiFi signal from your router output which comes in from the T-Mobile modem, (which sits in your window).

    I'm guessing your TV does not have an up-to-date internal APP to perform the transformation of the W.iFi to HDMI video.

    You can purchase a ROKU device that will receive/detect the HULU WIFI signal which uses a short cable to plug into a TV's HDMI socket.

    In short: Tower broadcasts T-mo RF beam; T-mo modem (it sits in your window) puts out cable-signal that feeds your Router; Router broadcasts WiFi signal through the air, all over your house; ROKU (or Apple Stick) device receives your personal WiFi beam from your router and turns it into a HDMI formated signal (like used to come out of DVD players) that.TVs understand.

    Presto! Streaming Video!

    I'm rusty; but doing my best trying to be helpful.