Forum Discussion

Friday13's avatar
Friday13
Roaming Rookie
Hace 2 años

Vincula tu número telefónico con tu cuenta de T-Mobile

I can't get passed this step, email verification went through but phone number stuck in this step , called customer service 3 times but haven't be able to resolve this problem that seems to be a comm...
  • Friday13's avatar
    Hace 2 años

    Update : I managed to finish setting up my account without phone number .

    I sent a message on Twitter to tmobile and explained the issue,  I was asked to verify my account , I entered the phone number came with gateway box and the 6 digits pin I set up when I ordered the service . Then I cleared the cache on my browser,  after couple tries I managed to log in to my account without being asked to verify phone number . I still don't think that clearing cache on browser solved the issue but somehow the tmobile support guy did something to make it work and the main thing I am satisfied with the result.