Forum Discussion
T mobile tech support is just incredible
I had to call 4 times today (all to 844-275-9310) with my new 5G Gateway. First call at 12:01 (22 min) because my new gateway wont connect despite of my cell phone saying it was "activated" (and on...
this website and the concept of T Mobile experts answering technical questions is only an appearance.
the whole concept is to sell you another device either a newer phone or another router with another set of problems that they wont resolve . it is a vicious cycle. it is best to go to Ubrokeitwefixit or similar that really are experts in solving technical issues without pushing you to buy new devices or get a refurbished device.
