Forum Discussion

DaveD-VA's avatar
DaveD-VA
Roaming Rookie
Hace 7 meses

VOIP Stopped Working

For a year I had been successfully using VOIP on TMHI with an OBI200 and VOIP.MS. My VOIP stopped a couple of weeks ago.

After spending hours with VOIP.MS support (very helpful support, stuck with me!) and replacing the OBI device with a Grandstream HT801, I’ve still not been able to get VOIP to work.

The support team and internet searches point to TMHI as the problem., They changed something recently. TM support is no help, and denies any problems with VOIP services.  Their solution is to reboot!

I’ve tried forum suggestions about using encrypted connections, with no luck.

Before I cancel TMHI, any help?

  • pjo1966's avatar
    pjo1966
    Network Novice

    Did you ever get a resolution or did you bail on TMOHI? I'm in kind of the same boat. I just signed up for VOiP.ms for our "land line". It's the number the call box uses for me to buzz people in. I can make calls using VOiP.ms but can't receive. I'm seriously thinking of moving everything to Spectrum if I can't get this figured out. 

  • tns1's avatar
    tns1
    Network Novice

    I was planning on adding an OBI or Grandstream box to the Sagemcom gateway I just set up so I'd like to know this can work.

    What gateway are you using? Any other wired equipment you have connected besides the VOIP box?