Forum Discussion

Gkortick's avatar
Gkortick
Network Novice
Hace 3 meses

Activating a New iPhone Overseas

My son's phone was stolen while he was studying abroad in Italy.  We deactivated his line and filed a claim for a replacement iPhone 14 which we FedEx'd him.  How do we reactivate the line on his new iPhone?

  • gramps28's avatar
    gramps28
    Router Royalty
    Hace 3 meses

    Unfortunately Tmobile sims need to be activated on Tmobile towers.

  • gramps28's avatar
    gramps28
    Router Royalty
    Hace 3 meses

    You may want to get another Sim card assigned to his number, put it in another phone and activate it then send the Sim card to him.