Forum Discussion
Cruise ship--Princess cruising
Hi! I know this question has been asked, but I can't find the specific answers to my questions. My Magenta plan includes unlimited data, text, e-mail for travel to Canada. Here's what I'm having t...
When you are getting on (or near) the cruise ship, set your device to Airplane mode with WiFi.. While there is no requirement to change anything, Cruise ships are expensive for cellular service
https://www.t-mobile.com/cell-phone-plans/international-roaming-plans/cruises
Generic:
https://www.t-mobile.com/support/coverage/international-roaming-checklis
Canada/Mexico
https://www.t-mobile.com/support/coverage/canada-mexico-included
As a basic rule, cruise ships (Canada/US/Mexico) aren't supposed to have cellular enabled while in US/Canada/Mexico waters. In the past, I've typically disabled cellular service and enabled WiFi before I got on the ship and enabled cellular AFTER I was off the ship.
Canada/Mexico are typically NO problem (used many times). You will have to make sure that data roaming is enabled on your phone/device, or you may see service .. but no data/text will work.
Tablets (if they have T-mobile service) will need to be set the same as a phone/device.
I have cruised in US/Canada (San Fran → Canada → Alaska) and Europe (Italy, Greece, Malta, Slovenia, etc) w/o issues. As long as you disable your cellular service (Airplane mode) before getting on the ship and after getting off the ship, you won't be hit with roaming fees from Princess.
I’d recommend contacting T-Mobile through their messaging or 611
Thank you very much FormerCanuck for your quick response. This helped me out so much--now I understand. You got back to me with the answer that I needed faster than TMobile did--thanks again!!
