Forum Discussion
international service just stopped working
Hi there! I have an international plan and my international plan just stopped working today. No service at all , even when back in a service area. Same thing happened to my mom who was on Verizon. Tried calling Tech Support but was on hold for more than 40 mins with no response . Any way anyone can assist ?
- pedro_sanchezTransmission Trainee
No international roaming available for US customers (Verizon, ATT, TMo) due to a massive outage.
https://www.cnn.com/2024/06/27/business/att-verizon-tmobile-mobile-outage-international/index.html - B777Newbie Caller
Same thing happened to both of our phones. Tech had no solution.
- EbaidNewbie Caller
I called t-mobile today and they indicated a roaming outage.
- adamhawleyRoaming Rookie
Same in France. I've had 0 bars of service as-of midday Thurs since Weds about 6 pm. On Reddit, seeing multiple threads about intl roaming outages across multiple carriers. Some say they were told yesterday that it would be resolved within 24hrs but that sounds vague enough to mean "we don't know yet"
- drnewcombFiber Fanatic
LDA wrote:
….. we ended up with an e - sim through Ubigi. So easy. And inexpensive. Working great.
A data eSIM combined with Google Voice is a good backup plan.
- ABANewbie Caller
Did they indicate which countries had a roaming outage or is it global. We lost service this afternoon and can only make calls/connect through wi-fi calling.
- erasmiavNetwork Novice
Been on hold for 60 minutes. Same problem.
- B777Newbie Caller
Appears this is a global issue with all USA service providers. Have found multiple searches of att and verizon same issue as well as meeting someone first hand on Verizon who has been out for 24hrs.
- NevinatefNetwork Novice
Same problem here on our 3 lines!!
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