Forum Discussion

Morganm91's avatar
Morganm91
Newbie Caller
Hace 5 meses

international service just stopped working

Hi there! I have an international plan and my international plan just stopped working today. No service at all , even when back in a service area. Same thing happened to my mom who was on Verizon. Tried calling Tech Support but was on hold for more than 40 mins with no response . Any way anyone can assist ? 

  • Ebaid's avatar
    Ebaid
    Newbie Caller

    @ABA - they indicated a global issue - reporting from Egypt. 

  • B777's avatar
    B777
    Newbie Caller

    Appears this is a global issue with all USA service providers.  Have found multiple searches of att and verizon same issue as well as meeting someone first hand on Verizon who has been out for 24hrs. 

  • ABA's avatar
    ABA
    Newbie Caller

    Did they indicate which countries had a roaming outage or is it global. We lost service this afternoon and can only make calls/connect through wi-fi calling.

  • Ebaid's avatar
    Ebaid
    Newbie Caller

    I called t-mobile today and they indicated a roaming outage.

  • B777's avatar
    B777
    Newbie Caller

    Same thing happened to both of our phones. Tech had no solution.