Forum Discussion
jkrigs
Hace 2 añosNetwork Novice
No cell service in Naples, Italy
Hi - we are currently traveling in Europe. We just came from France to Naples Italy. Both our phones have the international pass on them. Neither phone can connect to a network in Naples. I spent...
formercanuck
Hace 2 añosSpectrum Specialist
If you can get Wifi (somewhere in Naples) you can probably make a call to CS.
Also, did you use service in France ? (Trying to validate if you had service in other countries for roaming settings). T-Mobile shuts down midnight to 4 am everyday (doesn't make them a very good business carrier).
I’ve used service in Rome and Venice (standard T-Mobile One plan) and had no issues, outside of being slow (freebie roaming - effectively not much better than 2G for data).
https://www.t-mobile.com/cell-phone-plans/international-roaming-plans?country=Italy
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