Forum Discussion

magenta10046767's avatar
magenta10046767
Newbie Caller
Hace 2 años

Problems receiving SMS messages from India

Recently I am not able to receive SMS message from India, including an important KYC confirm from a gov.in site, but also from a few colleagues.

Has anyone had this problem?  I'm on an iPhone 14 Pro,  I had 5G enabled, including "5G Standalone". I've changed to 5G Auto, and un-ticked "5G Standalone", but I'm just groping around in the dark,

 

  • gogoa's avatar
    gogoa
    Network Novice

    I have the same issue.  No OTP messages are  getting through.  Utterly frustrating.  Cant access my bank accounts

  • T-Mobile first tried "Auditing the account configuration", and eventually they "Reset (or rebuilt) the configuration".  After that I was able to get the needed SMS.  I'm still not 100% confident, as I could not get an SMS from one colleague.

    ¡Buena suerte!

  • T-Mobile’s ability to work with Indian carriers has long been problematic.