Forum Discussion

RajaMobileUSA's avatar
RajaMobileUSA
Network Novice
Hace 2 meses

Why I am not receiving OTP/text messages on my Tmobile prepaid sim(15$Every Month Plan) while In India

I have active T Mobile Prepaid sim with 15$ every month recharge plan. Recently Moved to India for 2months stay from USA. I am not receiving OTP/text messages on my T mobile prepaid sim(15$Every Mon...
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  • syaoran's avatar
    syaoran
    Hace 2 meses

    Try turning on WiFi Calling.  You can also call Customer Care at 611 from your T-Mobile line or *233 I'd that doesn't work to speak to someone to see if there is anything you can add to allow you to receive those texts.  

Regan_Pro's avatar
Regan_Pro
Newbie Caller
Hace 2 meses
syaoran wrote:
Regan.Pro wrote:
syaoran wrote:

Try turning on WiFi Calling.  You can also call Customer Care at 611 from your T-Mobile line or *233 I'd that doesn't work to speak to someone to see if there is anything you can add to allow you to receive those texts.  

Thanks for your help i also face the same issue 

Try turning on WiFi Calling and connecting to WiFi.  Otherwise, give Customer Care a call to see what internation all options are available for the location you are visiting.

Thanks it worked 🥰