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AJALBU
How can I retrieve my 2 lines from a prepaid plan after t mobile disconnected them without any apparent reason. My wife opened a two line account and we wanted to transfer these lines to our new acc...
Try reaching out to Customer Care or the T-Force Team via Facebook or Twitter to see if they can help you get that reactivated then.
Yes. You can call 611 from a device even if the T-Mobile SIM in it isn’t active and get Customer Care. Otherwise, you can call 1-800-937-8997 to reach T-Mobile Customer Care.
