Forum Discussion
How do I get to Voice Mail menu, need to change language to English
I read the T-Mobile instructions for accessing Voiice Mail [ hold 1} but when I key *, I do not get a menu only Spanish.
Oh no, that stinks! I would contact T-Force via Twitter or Facebook just send them a message. They will need to get into your account and update that. Unless you know someone that can speak Spanish it needs to be changed on the back end. Hope that helps!
Update!
When you call the system, press 4, that'll bring you to Opciones del buzón de mensajes.
Then, press 4 again and that'll take you to Opciones de reproducción.
Lastly, you'll press 7 to change the language to Español.
Prueba esto.
cannot get voice mail to english. Please help
TPMDKM wrote:
I've done all the steps. I've also contacted TMobile tech support directly and my vmail is STILL in Spanish. NOT a fan of TMobile right now. What a huge mistake I made changing carriers.
I just went through this and I just fixed my voicemail once you call and you her the voicemail voice hit 4 then when you hear it again press 7 after that you should hear everything in English right away hope this helps
Thanks, but that's the same steps I've done - a million times. It doesn't work. I finally went back to the TMobile storefront and asked them fix it there - and even they had to call tech support to try and fix it. And, Tech Support struggled for over an hour to try to fix it. This is not an easy issue to fix. TMobile has some serious problems. I honestly regret making the change. My former carrier had their issues, too, but nothing like this. I wish I had just stayed where I was.
Call your voicemail as usual and type in your pin followed by #. Let the message begin and hit * (This takes you to the main menu) Press 4 for options, pause, then 7 for English.
THIS WORKED! FINALLY!!!!!!
THANKS SYNSIZER54!!!
