Inseego M2000 Doesnt Work For Gaming on 5G

I was told the 5G inseego MiFi 2000 would work with anything and would allow me to play Xbox One on it. I ended up connecting with my phone and laptop but unable to do so with my Xbox. I ended up messaging inseego because I thought it was an inseego issue. They replied to me saying this: 

“Hello,

The issue you are seeing is a result of some backend network handling changes made on the T-Mobiles side for their 5G network. Forcing the M2000 to 4G only is a possible fix for the issue while it is being worked out. This can be done with the following steps.

First, on a device connected to the M2000 open a browser and navigate to 192.168.1.1
Once you land on this page sign-in in the top right corner. (By default the admin password will be the same as the default WiFi password if it has not been updated)
Go to Settings > Advanced, the page you land on after clicking Advanced should be the Network tab, locate Network Mode Selection, change this from Auto to LTE/UMTS, save the changes at the bottom of the page.
Reboot the M2000, this change may take a few minutes to take effect, retry the connection from your console.

Here is how to get a hold of us if needed.

Inseego Support
Teléfono: 877-698-6481
Email: technicalsupportus@inseego.com”

I switched to 4G LTE and was able to finally get online for the Xbox Multiplayer. I wouldn't of bought a 5G hotspot if I was going to have to only use 4G LTE. I got this because I'm away half the year due to work. Is T-Mobile going to have this issue fixed or will this be a continuous problem? If it won't be fixed, I'd probably go in a different direction regarding providers