Slow 5G/4G on Franklin Wireless Jextream RG2100
I have had the 100GB plan for about a month. My service has been spotty and inconsistent. I have talked to technical support a few times, they check my area and say 5G is impacted so I try to use 4G. I have only experienced 4G speeds once. Earlier I have had Tmobile replace the sim card. I am getting <10Mbps down and typically 1-0.01Mbps up with high pings. I have tried using cloudflares DNS server 1.1.1.1, I have tried NextDNS, I have tried a VPN, I have tried the different APNS. Anything I am missing?
Cell Tower issue
I had been getting great signal and cell service at my home till July 1, 2022.. After that I lose internet at times, some text messages go through some dont but I never know which ones do. Sometimes I cant make phone calls and sometimes I cannot receive calls. I have talked to customerservice and updates were needed at the tower. So my question, is 7 months a long time to climb a tower and fix a problem? I only have this issue at my house and I can see the tower from my backyard. I have to switch the phone from 5g to LTE to 5g to make it work, somtimes. I've been a customer for about 20 years and I ready to switch providers overthis issue. I'm in Oxford Michigan any looking for an answer or for someone who can fix a tower. YouTube doesnt have any tutorials on cell tower repair. Otherwise, I would have climbed up there and fixed it myself.
