Forum Discussion
Inseego M2000 Doesnt Work For Gaming on 5G
I was told the 5G inseego MiFi 2000 would work with anything and would allow me to play Xbox One on it. I ended up connecting with my phone and laptop but unable to do so with my Xbox. I ended up messaging inseego because I thought it was an inseego issue. They replied to me saying this:
“Hello,
The issue you are seeing is a result of some backend network handling changes made on the T-Mobiles side for their 5G network. Forcing the M2000 to 4G only is a possible fix for the issue while it is being worked out. This can be done with the following steps.
First, on a device connected to the M2000 open a browser and navigate to 192.168.1.1
Once you land on this page sign-in in the top right corner. (By default the admin password will be the same as the default WiFi password if it has not been updated)
Go to Settings > Advanced, the page you land on after clicking Advanced should be the Network tab, locate Network Mode Selection, change this from Auto to LTE/UMTS, save the changes at the bottom of the page.
Reboot the M2000, this change may take a few minutes to take effect, retry the connection from your console.
Here is how to get a hold of us if needed.
Inseego Support
Teléfono: 877-698-6481
Email: technicalsupportus@inseego.com”
I switched to 4G LTE and was able to finally get online for the Xbox Multiplayer. I wouldn't of bought a 5G hotspot if I was going to have to only use 4G LTE. I got this because I'm away half the year due to work. Is T-Mobile going to have this issue fixed or will this be a continuous problem? If it won't be fixed, I'd probably go in a different direction regarding providers
I didnt have to change the IPv6v4 when dropping to 4g, guess it depends.
Okay thanks for the info!
What I have done as a work around is drop it down to 4g, and ensure the network (Cell/Device/Mobile network) is set to IPv4. When using IPv6v4 setting, UDP was not working. I still have decent speeds, and low enough latency.
Right it's ridiculous. I just hope they have a fix for it soon!
PhattBoi wrote:
Rosco wrote:
I need to correct myself. I can log on to my xbox account with 5G but can't multi-game on XBL. Still no game chat either.
Same here I wish I would of found this post before I talked to 3 people from tech support & wasted hours on the phoneYeah this is why I started to get really mad cause they keep trying to walk me through basic troubleshooting that I knew how to do since I was a child, testing with speedtest.net and even using a VPN to check if connections will work afterwards; which VPNs do work if they manage to connect which makes me think it is Tmobile and not Inseego, but they say repeatedly that it is the recent update on the hotspot that is causing it which again….would have to cause 5G to stop accepting certain connections, mainly UDP connections which is used for low latency connections which everything that is effected pretty much falls under UDP.
Rosco wrote:
I need to correct myself. I can log on to my xbox account with 5G but can't multi-game on XBL. Still no game chat either.
Same here I wish I would of found this post before I talked to 3 people from tech support & wasted hours on the phoneI am unable to use voice in discord or play Escape from Tarkov on 5G.
I switched from AT&T broadband cause of the much better speeds and latency Tmobile had on 5G. Now I feel like I been caught in a trap.My m2000 worked great for the first 2 months i used it , the device made me do an update on June 6 2021 after that I havent been able to play warzone. I can get on xbox live and play any other game just no warzone or party chat which is super annoying. 1 star would not recommend
Before June this year (2021) I was able to play on my m2000 on 5G no problem but now I can’t so it has only happened very recently
I need to correct myself. I can log on to my xbox account with 5G but can't multi-game on XBL. Still no game chat either.
