Forum Discussion
Inseego M2000 Doesnt Work For Gaming on 5G
I was told the 5G inseego MiFi 2000 would work with anything and would allow me to play Xbox One on it. I ended up connecting with my phone and laptop but unable to do so with my Xbox. I ended up messaging inseego because I thought it was an inseego issue. They replied to me saying this:
“Hello,
The issue you are seeing is a result of some backend network handling changes made on the T-Mobiles side for their 5G network. Forcing the M2000 to 4G only is a possible fix for the issue while it is being worked out. This can be done with the following steps.
First, on a device connected to the M2000 open a browser and navigate to 192.168.1.1
Once you land on this page sign-in in the top right corner. (By default the admin password will be the same as the default WiFi password if it has not been updated)
Go to Settings > Advanced, the page you land on after clicking Advanced should be the Network tab, locate Network Mode Selection, change this from Auto to LTE/UMTS, save the changes at the bottom of the page.
Reboot the M2000, this change may take a few minutes to take effect, retry the connection from your console.
Here is how to get a hold of us if needed.
Inseego Support
Teléfono: 877-698-6481
Email: technicalsupportus@inseego.com”
I switched to 4G LTE and was able to finally get online for the Xbox Multiplayer. I wouldn't of bought a 5G hotspot if I was going to have to only use 4G LTE. I got this because I'm away half the year due to work. Is T-Mobile going to have this issue fixed or will this be a continuous problem? If it won't be fixed, I'd probably go in a different direction regarding providers
Hey guys so I know a lot of you guys are having trouble with the iseego device. But I can help you. So a lot of people can't connect to games and I was one of them. I play pc and I had good speeds and good connection and everything I was on 5g and not lte or 4g. I tried to connect to my call of duty but kept giving me errors. So I found out a good way to fix it. So first is to go to the advance settings. U see the advance change the connection to b2b.T-Mobile it will make a difference. Fast.T-Mobile has a code in side the network witch is holding the iseego back from connection to servers. It's not a iseego device proble it is the T-Mobile network problem. T-Mobile has the new updates with is not letting the device use its full potential. Test it and try. I did it and was able to connect to pretty much everything
Rosco wrote:
Nope I use 5G. The two changes I made were to 1. APN (changed to B2B.mobile.com) and 2. Locked it into IPv4. Both found in the Advance settings under networks. Changing to 4G LTE did solve playing online, but did not the party chat issue. I now have 5G and party chat with these changes THANKS to Inseego IT team. NO THANKS to T-Mobile.
Hope this helps
I tried that but it doesn't perform well here. It does lower latency from 4G but it runs slower overall. Oh well...
Nope I use 5G. The two changes I made were to 1. APN (changed to B2B.mobile.com) and 2. Locked it into IPv4. Both found in the Advance settings under networks. Changing to 4G LTE did solve playing online, but did not the party chat issue. I now have 5G and party chat with these changes THANKS to Inseego IT team. NO THANKS to T-Mobile.
Hope this helps
Rosco wrote:
If u got the number from T-Mobile like I did it's bogus. Go to Inseego website and lookup tech support If they don't answer leave a message. They got back to me within a day or two. They seem to have only couple of guys taking call for this issue and they have received many calls on this. Sorry I'm that tech-savvy to take a screen shot.
Actually I am pretty sure the fix you have was turning the hotspot down to 4G LTE; which is what I am already doing. The problem is the 5G network is way faster and way more consistent than 4G here so in my case that will not change anything.
ah ok, thanks anyway.
If u got the number from T-Mobile like I did it's bogus. Go to Inseego website and lookup tech support If they don't answer leave a message. They got back to me within a day or two. They seem to have only couple of guys taking call for this issue and they have received many calls on this. Sorry I'm that tech-savvy to take a screen shot.
Rosco wrote:
Call the manufacture Inseego tech support they help me get everything up and running forXBL. 5G and party chat.
Every time I call them; they are “not available” so...can you just screenshot your settings or say what you changed.
Call the manufacture Inseego tech support they help me get everything up and running forXBL. 5G and party chat.
Porty porty wrote:
Welcome to the party peasants lol please hold...
Please dont offend the royalty; they may make another law that only applies to us peasants!
Welcome to the party peasants lol please hold...
