Forum Discussion
Inseego M2000 Doesnt Work For Gaming on 5G
I was told the 5G inseego MiFi 2000 would work with anything and would allow me to play Xbox One on it. I ended up connecting with my phone and laptop but unable to do so with my Xbox. I ended up messaging inseego because I thought it was an inseego issue. They replied to me saying this:
“Hello,
The issue you are seeing is a result of some backend network handling changes made on the T-Mobiles side for their 5G network. Forcing the M2000 to 4G only is a possible fix for the issue while it is being worked out. This can be done with the following steps.
First, on a device connected to the M2000 open a browser and navigate to 192.168.1.1
Once you land on this page sign-in in the top right corner. (By default the admin password will be the same as the default WiFi password if it has not been updated)
Go to Settings > Advanced, the page you land on after clicking Advanced should be the Network tab, locate Network Mode Selection, change this from Auto to LTE/UMTS, save the changes at the bottom of the page.
Reboot the M2000, this change may take a few minutes to take effect, retry the connection from your console.
Here is how to get a hold of us if needed.
Inseego Support
Teléfono: 877-698-6481
Email: technicalsupportus@inseego.com”
I switched to 4G LTE and was able to finally get online for the Xbox Multiplayer. I wouldn't of bought a 5G hotspot if I was going to have to only use 4G LTE. I got this because I'm away half the year due to work. Is T-Mobile going to have this issue fixed or will this be a continuous problem? If it won't be fixed, I'd probably go in a different direction regarding providers
Rosco wrote:
I need to correct myself. I can log on to my xbox account with 5G but can't multi-game on XBL. Still no game chat either.
Same here I wish I would of found this post before I talked to 3 people from tech support & wasted hours on the phonePhattBoi wrote:
Rosco wrote:
I need to correct myself. I can log on to my xbox account with 5G but can't multi-game on XBL. Still no game chat either.
Same here I wish I would of found this post before I talked to 3 people from tech support & wasted hours on the phoneYeah this is why I started to get really mad cause they keep trying to walk me through basic troubleshooting that I knew how to do since I was a child, testing with speedtest.net and even using a VPN to check if connections will work afterwards; which VPNs do work if they manage to connect which makes me think it is Tmobile and not Inseego, but they say repeatedly that it is the recent update on the hotspot that is causing it which again….would have to cause 5G to stop accepting certain connections, mainly UDP connections which is used for low latency connections which everything that is effected pretty much falls under UDP.
Right it's ridiculous. I just hope they have a fix for it soon!
Okay thanks for the info!
I didnt have to change the IPv6v4 when dropping to 4g, guess it depends.
Welcome to the party peasants lol please hold...
Porty porty wrote:
Welcome to the party peasants lol please hold...
Please dont offend the royalty; they may make another law that only applies to us peasants!
Rosco wrote:
Call the manufacture Inseego tech support they help me get everything up and running forXBL. 5G and party chat.
Every time I call them; they are “not available” so...can you just screenshot your settings or say what you changed.
If u got the number from T-Mobile like I did it's bogus. Go to Inseego website and lookup tech support If they don't answer leave a message. They got back to me within a day or two. They seem to have only couple of guys taking call for this issue and they have received many calls on this. Sorry I'm that tech-savvy to take a screen shot.
ah ok, thanks anyway.
