Forum Discussion
Laptop won't pick up Tmobile wifi but picks up other networks.
All of my other devices connect just fine to the wifi but my laptop won't or can't pick up the signal from the router. I took my laptop to the repair shop and it connected fine to their wifi. I was told if it still didn't connect at home there may be a problem with the router. Anyone have any suggestions.
Laptop is a Toshiba if that helps
How old is the laptop and what version of Windows are you running? My wife had similar issue when I upgraded my home wifi router (with Xfinity internet) and she had to update her networking driver in order to work,
I don't know how old it is its a Toshiba satellite and it's running windows 10
All I can recommend is try to find an updated wifi driver. I believe that Toshiba Satellite series was discontinued in 2016 so it may no longer have driver support.
As a long shot, you could try to separate out your 5 and 2.4 ghz bands into separate SSID to see if that works. You make that change via the web ui on your TMO router.
