Forum Discussion

Mrsmorrissette's avatar
Mrsmorrissette
Network Novice
Hace 3 años

line suspension

So, my account got suspended, I've got 2 lines and I am the primary account holder and the other person has absolutely no authority or permission to do anything with the lines/service. That being said, how in the f*k was the other person who has the 2nd line able to get his phone back on, without paying a dime, and my line is still suspended??

  • Banker's avatar
    Banker
    Network Novice

    I have the Magenta 55+ plan which gets me netflix basic for free.  How do I sign up for it and not get charged?

     

  • Ric221's avatar
    Ric221
    Bandwidth Buddy
    Mrsmorrissette wrote:

    So, my account got suspended, I've got 2 lines and I am the primary account holder and the other person has absolutely no authority or permission to do anything with the lines/service. That being said, how in the f*k was the other person who has the 2nd line able to get his phone back on, without paying a dime, and my line is still suspended??

    are you sure they have no permissions on the account? if they don't they may have access to your account info

  • gramps28's avatar
    gramps28
    Router Royalty
    Ric221 wrote:
    Mrsmorrissette wrote:

    So, my account got suspended, I've got 2 lines and I am the primary account holder and the other person has absolutely no authority or permission to do anything with the lines/service. That being said, how in the f*k was the other person who has the 2nd line able to get his phone back on, without paying a dime, and my line is still suspended??

    are you sure they have no permissions on the account? if they don't they may have access to your account info

    I don't think they need permission to make a payment on the account for their line.