M2000 and Customer Service

Beware of the M2000.  Totally useless.  Much like T-Mobile Customer Support and Technical Support.

Have not had reliable service for 7 months.  They don't miss a billing cycle.  They cannot define the problem.  In the final analysis, they sent a third unit out yesterday.  Does not work.

Solution?  I had to PAY to get a different Hot Spot unit.  We will see how that works out.

I plan to look for a new service provider.