Forum Discussion
Moving to T-Mobile
I am in the process of moving from cable internet to T-mobile. I can not get my voip service to work. Incoming calls will work but Icant make outgoing calls. ANyone elsase have the issue and got it fixed. I won't move to T Mobile without my voip servce.
scottb8888 wrote:
I am having the same issue. Seems like t mobile does not want us to use other voip providers
I would have to agree. I think PORT 5060 is blocked and not allowing our VOIP phones to work on the TMobile network.
I have a ticket elevated to a higher level of support, so hopefully this will help … but I am not too optimistic at this point.
I am having issues in getting my work VOIP phone to make and receive calls on TMOBILE 5G home internet … have been on the phone with T-Mobile support for HOURS with NO luck in getting this fixed. SUPER FRUSTRATING.
TMOBILE Engineers: PLEASE FIX THIS!
I am having the same issue. Seems like t mobile does not want us to use other voip providers
Does the VOIP hardware connect via Ethernet cable to the gateway? And that doesn't work? Or are you trying to connect via Wi-Fi?
nc1037 wrote:
Does the VOIP hardware connect via Ethernet cable to the gateway? And that doesn't work? Or are you trying to connect via Wi-Fi?
This VOIP phone requiere a hardwired connection and is not wireless. So it is hardwired … I have attempted to connect directly into the network ports on the WHITE gateway and into a separate router. Unfortunately it did not help.
My voip phone works great on my cable internet but not on TMobile. As soon as it does I can drop my cable!!
scottb8888 wrote:
My voip phone works great on my cable internet but not on TMobile. As soon as it does I can drop my cable!!
Can anyone help?
