Forum Discussion
Home Internet - Port Forwarding not working
I received and configured my LTE Gateway, TM-RTL0102 about a week ago. It works almost perfectly. Speeds are solid, both up and down. Only problem is that port forwarding isn't working. I've got ...
Sorry it is still not working for you 😥 If you have a moment, this is the direct number to our Home internet support team 1-844-275-9310. Please give them a call when you have a moment and we can see if there is some advance troubleshooting that can be done.
Talked to tech support for Home Internet last week. She was very forthright and appeared to be knowledgeable. This modem was put out quickly for the "trial" home Internet service. She stated that they've had a ton of feedback about the lack of bridge mode. She also confirmed that all the controls for port forwarding, virtual servers and DMZ were operative but not functional at all.
They are somewhat in a hold mode due to the Sprint acquisition. They plan to provide a high featured modem for the "5G" roll out but could not provide a time frame for that.
I've done extensive testing on the DMZ, virtual servers and Port Forwarding with not one scintilla of success. Now I know why.
One thing puzzles me is how Synology Quickconnect, Zoom, and Skype works w/o port forwarding, but it certainly does. Maybe well known protocols are passed through without our control.
