Forum Discussion
T-Mobile Home Internet LTE Router Connection Issue
I received my LTE router in the mail a few days ago and everything seems to be working just fine service wise. However, I am having issues with connecting specific devices to the router and loggi...
Hello Chris,
Yes, the connection issue is solved. There was a software update last week for the LTE Router/Modem and that seemed to fix my connection issues. This included my Ring doorbell and an off-brand smart plug that I have. At this point, all of my devices connected and are functioning.
I also cant connect my new 5G mifi to my ring system. It connected to all my other devices no problem but won't connect to the ring devices? I have tried literally every single idea over two days time with zero success. My ring system worked perfectly until I got my new mifi and it's like with all these Otgers having the same issue there should be some kind of help. I have already started the tech service support I got through the first person whom walked me back through all I have already done again and no connection. She has since sent me to the next level tech support which I am waiting on a call in like 2 hours! So frustrating
