Forum Discussion
Ring Doorbell 3 cannot connect to my Tmobile 5G hotspot.
I just got my 5G Mifi Hotspot from Tmobile today and am having the same issue. All other devices including a Ring Flood Light connect, but the Ring Doorbell 3 errors while trying to connect. it flash...
Ah, this is no good. I haven't seen any reported issues with setting up this Ring device and I'd image the set up was done properly if this other devices are connected. Have you contacted Ring support to see if they have a solution? Other folks from their support team may have some ideas. We can have our Tech Care team file Trouble Ticket to look into your network connect as well.
I also got my new 5G mifi a few days ago and I had zero issues connecting literally all my devices however when I have tried for two days to connect it to my ring video doorbell 2, chime WiFi extender and stickup cam it's absolutely useless. I have done everything the rest of y'all have done today I spent three hours with zero success. Funny thing is it will connect easily to my actual ring Alarm "base" which shows it's obvious it's working but with so much frustration I have called in to t-mobile support and am waiting for a tech support call. This is super frustrating.
