Forum Discussion
Unable to download group MMS
I have a Pixel XL that was originally Project Fi. I switched to TMobile two weeks ago and my group MMS are not downloading, either on wifi or mobile. Sometimes they come through, other times I ha...
¡Hola, @pkgal21! It looks like you've done a good job of entering everything from the @plyboy had asked a few questions there. Do you mind clarifying these details for us?
For your specific issue, if individual MMS are downloading but not MMS in group messages, this is going to be a setting on the phone and not the T-Mobile network. In your situation, is your phone currently still receiving and downloading individual MMS messages with no issue? If not, are you able to browse the web while not connected to WiFi?
Also, are you using Google Hangouts as your messaging application? If so, would you be able to try downloading another messaging client from the play store like GoSMS or Textra and seeing if the issue persists? I just want to narrow down if this is an issue with the default app or if there is setting that is wrong in the phone somewhere.
jhaxton1 wrote:Never a problem with Sprint. T-Mobile service is so bad… so bad. I though Sprint sucked until they merged with T-Mobile. Seriously? It's messaging. It's basic functionality. I can't even use group messaging for my businesses anymore with any degree of confidence. WTH?
are you saying the entire state of where ever you live is a TMO dead zone when it comes to MMS?
the issue is either with your phone or something bugged up in your account..
