Forum Discussion
Unable to download group MMS
I have a Pixel XL that was originally Project Fi. I switched to TMobile two weeks ago and my group MMS are not downloading, either on wifi or mobile. Sometimes they come through, other times I ha...
¡Hola, @pkgal21! It looks like you've done a good job of entering everything from the @plyboy had asked a few questions there. Do you mind clarifying these details for us?
For your specific issue, if individual MMS are downloading but not MMS in group messages, this is going to be a setting on the phone and not the T-Mobile network. In your situation, is your phone currently still receiving and downloading individual MMS messages with no issue? If not, are you able to browse the web while not connected to WiFi?
Also, are you using Google Hangouts as your messaging application? If so, would you be able to try downloading another messaging client from the play store like GoSMS or Textra and seeing if the issue persists? I just want to narrow down if this is an issue with the default app or if there is setting that is wrong in the phone somewhere.
I have the same issue, I was trying to figure out if it was my phone or T-Mobile. Everytime I do group messages most of them go to individual messages and I have to download them, which causes me to miss many messages in the conversation. It makes me so mad and I've been ready to switch carriers. I have the Samsung Galaxy S21 ultra, I have reviewed all the replies for ideas but none are on my phone to try.
