Forum Discussion

FydorLytke's avatar
FydorLytke
Transmission Trainee
Hace 6 meses

Am I the only person concerned about the T-Mobile Price Increase??

So I have a magenta plan and a few weeks ago I got that nice text telling me price will increase. 

What really drove me nuts about it was how it was worded I cant remember the exact wording down to letter but it pretty much went like “For the First time in 10 years we have to raise the prices, Your plan will increase x amount”

First off you know how insulting that is @T-Mobile?  You tell every one you will never raise the prices, then turn around and do it and brag about how it has been 10 years? Really?  You said you would do not do it so it does not matter 10, 20 ,30 40, 50 years latter  is nothing to brag about it.  ID rather you sent a text saying sorry but we had to increase your plan or please take note plan prices are going up vs your saying well it has been 10 years.  When you say you wont do something then you just do not do it..

My issue is a little more depth I qualified for the promotion if you raised the prices I can leave your service worry free and no bills have to be paid but now you representatives are talking about a bunch of technicalities that would prevent me on taking advantage of that offer, or how they claim those offers do not exits. 

I invite any one to reply to this post stating how they feel about there plan prices going up when they where told IT WONT HAPPEN.  I am hoping enough people will decide to speak out and maybe T-mobile wont continue the behavior, or at least take note for the next time they do this!

 

  • @gramps28 who said anything about a class action… I would not try to sue over this as far as me personally, where would that get any one? First like you said, it likely cause the company to want compensate and drive the prices up, if it went class action every one would get very little, and plus as you said I am sure some where in the very fine print they wrote somewhere that they could still raise the prices with out given the benefits. 

    What I meant is people standing up and simply jumping ship from the big three or just calling there customer service non stop to complain about it. Personally I just stop using them and that is what I am intending to do.  Does any one use the perks enough to get any value from it?  That is what your paying extra for between the big three and the MNVO's. Not unless your constantly traveling internationally or attending concerts bi-weekly or monthly, what are your paying for?  Most of the Video subscriptions only remain free for 6 months or a year, and things like the video subscriptions and free AAA are a one time deal. Once that year is over your paying regular price for good. However after that year has gone your are still paying one of the big three cell phone companies the same prices.

    The really funny thing about that is go to AAA, go to Walmart.com and look at the subscription service. Go to your health care providers site and look at deals or discounts, go to your employers benefits site.  It is all the same you are offered relativity the same discounts for the same places, and any more this through just about any service, job, or business you sign up with. However  for some reason we all pay, these big three careers to supply us with perks that we likely already have access to and let them do things like this make promises and then let them break them!

     

  • Fedup927's avatar
    Fedup927
    Network Novice

    No increases was always a lie, my bill has gone up more than once. Customer for over 10 years....I'm out after this joke. Bye bye t-mobile. No class action, just walking away...

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist
    gramps28 wrote:

    AT&T is going to follow suit on increasing grandfathered plans and Verizon did it before Tmobile.

    I remember back in the old AT&T Wireless days having the 100 minutes + unlimited text and roaming for $19.99.  For a long time it too did not change.  Then the unlimited text was still unlimited, but cost to send was $0.25/message.  Then the old "North America Package" add-on disappeared.

    So too did the ‘unlimited 3G data’ 

    Many (if not all) plans/restrictions are combed over and sold by sales/marketing, but the terms in micro-print are heavily scrutinized by T-Mobile’s lawyers and bean counters.

    That being said, places like CA typically will go after businesses regardless, and often find some middle ground where the carriers will have to pay out for misleading terms.

  • FydorLytke's avatar
    FydorLytke
    Transmission Trainee
    FLbuckeye wrote:
    FydorLytke wrote:

    It appears T-mobile is now trying Mod my post about this subject… They a re holiding up post for me to suggest to people on what to do about this issue!

    Listen, these carriers will continue to raise their rates despite all the promotional intros. Its GREEDflation. Happens every time. Just take your business elsewhere to a discount carrier that uses one of the three main carrier towers. Look up all promotions for these and save a ton of money. Tmobile thinks $10 is no big deal per customer. We are fed up with all the egregious GREEDflation from every direction under the Biden administration.

    Yeah I did take my business elsewhere as far as my cellular line goes. I get my home internet still with them, hopefully they won't start messing with it or that'll be the next thing to go and then I'll no longer be a customer at all of theirs..

    I switched over to US Mobile, The best thing about it is is they offer not only T-Mobile service but also Verizon and AT&T. Even better  is my phone can work on all three networks. All i have to do is just choose which Sim to pop in from US Mobile. So far it's been great. Which allows me to not have to use T-Mobile tower so T-Mobile's making nothing off me in the end with my switch and I'm still getting the service I need at half the cost.

    I'm paying 44.00 a month and I am getting 100Gb of data, 50GB hotspot, and unlimited calling and text. Sure I'm going with out all the extra nonsense stuff that T-Mobile offered me as a bonus for my phone line. But to be honest all that extra nonsense stuff I either can't use or already used the free year up like for example Paramount Plus or AAA. 

    And to be honest I don't want to hear anything about data prioritization either. I've been with US Mobile now for a month and a half and I live outside a large city that's congested a lot and I see no difference in my data priority between the two providers.

    Oh and I don't care about politics. So sorry I can't support your claim on that one. I'm a equal opportunity hater when it comes to any major party or politician that we are forced to vote for lol 😆 

     

  • Gorilla72's avatar
    Gorilla72
    Network Novice

    I have opened a ticket with the FCC.  T-Mobile replied, but never answered or provided me with where in my contract the "Fine Print" says they can review my plan after X years and increase it.  If it exists why would they not send it to me or the FCC? I had requested it a few times but the have not provided it.  So those of you talking about the "Fine Print" please show it, because for some reason T-Mobile has not been able to do so!