Forum Discussion
How do I request customer service call on billing escalated
I have been on the phone to customer service agent for over 30 minutes, placed on hold and keeps repeating the same storyline as per the bill statement for 1 line charges. Refused to escalate my conc...
you’ll need to contact them. if able you might opt to contact TMO through either Facebook or Twitter. this starts you with tier 2 support over the call in tier 1 support agents.
