Forum Discussion

w3wilkes's avatar
w3wilkes
Roaming Rookie
Hace 2 años

T-Mobile Data Usage When On Home WiFi

Looking at my data usage on my plan and notice that it shows data usage when my phone is on my home wifi network? Is T-Mobile counting this data usage against my account even though it's through my home internet provider?

  • laurelp52's avatar
    laurelp52
    Network Novice

    Check each phone app setting for “Mobile data & wifi” open it and UNCHECK “background data” (info says: enable usage of mobile data in the background”

    Now your phone will NOT allow mobile data in the background.

  • PattiG's avatar
    PattiG
    Newbie Caller

    Thank you for the suggestion but when I'm home and asleep there's no reason for cellular data to be used. WiFi is on and available for background app usage. And again I think T-Mobile should be able to explain their own terminology. 

  • Shebabe01's avatar
    Shebabe01
    Network Novice

    My bill is showing internet usage when I'm home and asleep in the early morning hours between 2am and 6am. The usage always ranges between 400mb to 700mb which is higher than the usage I use all day put together and I work from home e-commerce, use my phone for all of it too. But on my home wifi which is not with t-mobile. My back ground app refresh is off on apps. The phone updates automatically in settings. But that's not every night. I'd like to have a solid answer as to why this is. If they don't know, they need to get to the bottom of this. I also don't like the fact that there is no privacy with this company. I'm thinking about going back to Att. 

  • laurelp52's avatar
    laurelp52
    Network Novice

    I also turn my wifie and data off when I go to bed, OR I turn my phone off when I go to bed. It's good for the phone to be turned for a while to start with.

    quote from earlier:

    Check each phone app setting for “Mobile data & wifi” open it and UNCHECK “background data” (info says: enable usage of mobile data in the background”

    Now your phone will NOT allow mobile data in the background