Limit data usage

This is the most common thread on the subject of family allowances for well over a year now.  It's almost a useless feature to be able to restrict phone usage when it doesn't apply to data.  The home wifi is restricted for the kids to not be able to use it late hours.  But they can just transition over to TMO data.

You are probably aware that your competitor who's name starts with an A and ends with a T has a far more flexible "SmartLimits" feature.  It costs a few bucks per month, but well worth it to keep the kids off the phone when they should be sleeping for school the next day.....

I honestly don't know how TMO can justify a "Family Allowances" feature that completely ignores data usage in this day and age.

Ok, Chris, thanks for the help 😊

If there is somewhere to "upvote" a feature like this I'd happily do it.

Clearly this can be done on the backend somewhere since you guys can limit data by amount, and you can also throttle speed.

I get it's not easy, believe me 😊 but it'd be a great thing to have.

For now then, I'm going to use my Circle with Circle Go to do this. Putting this in not as a plug for Circle, but so that other folks know there's a solution.

Note, if you can get a hold of a product person's ear, I'm willing to pay another company for this service, so it's valuable.

Nuevamente, gracias.

Ricardo

Well, duh!  This is a problem *every parent* has.  So surprised to see you don't allow us to limit data on my kid's phone.  Please add this feature.

Lauren

Completely agree to this requirement - as a parent you do absolutely want to restrict data usage and since neither android or apple provide

means to do this appropriately via the operating system, this would be a feature where the service provider could really add value.

Guys - this can bring you additional customers and positive attention! Also: how often do you hear that customers actually want to restrict service consumption (and effectively save T-Mobile money) while happily pay the same price?

Oh - and btw, in the age of whatsapp and facetime, limiting voice with your family allowance is a really ridiculously useless feature.
Have your product managers rethink that service.

It would also be great to understand if these service improvement suggestions actually make it into a product roadmap or if this community is more of a help- yourself group...

I should not have to purchase an add on or even install an app on the phones I would like to control.  Verizon and ATT are able to do this, so should TMobile.  Overall I am happier with TMobile than verizon, but I may switch back just for the ability to block data usage based on time.

I really really wish T-Mobile had this feature as it would make my life a lot easier. It should be a simple matter. Please add this feature!!!

I up-vote this feature as well.

This is a serious problem that deserves a serious response. As a parent trying to teach my teenagers how to moderate their actions and be accountable, to have T-mobile granting them all-out access to data usage via WiFi sabotages my efforts and results in my teens losing sleep, becoming dependent and addicted to their phones and losing interest in other more fruitful activities. I believe that is in T-Mobile's best interests to hear your customers out - that is what this entire thread has been telling you. I think that your response is a pooh-poohing away of very valid concerns expressed by numerous parents on this website and I think that you need to take them seriously. Give us an option! We, the parents, have to teach our children how to self-moderate and when you hand them the entire cookie jar and say here you go - regulate yourself, you end up with sugar addict on your hands. Again, as a parent it's my job to teach my children responsibility, do I need to teach T-Mobile how to behave responsibly as well?

I agree with other users.  This should be a basic feature in  the t-mobile app to limit the usage on any line, let alone our kids like.  Let's say you are a business owner and provide free cell phone service to your employees but want to limit the data usage for whatever reasons.  You should be able to do that easily and without paying any fees.  Considering it should be pretty simple to do using the app. 

Please add this feature.  Thx

No, I don't think T-Mobile has engaged on this issue. So nothing's changed.

Yeah, I think it’s common sense (but not common practice) for parents to be able to monitor & control their kids’ device usage.

Amazingly, one of the smallest carriers out there has this DOWN: You can turn off/on your kids’ data, and/or their texting, at your convenience.

In this forum, I don't think I can say their name. (I left them 'cause they don't yet offer Unlimited data, and my kids are bandwidth hogs.)

… But they are very CONSUMER focused. (If you can live without Unlimited data, check them out.) Consumer… something. Google 'Consumer' and 'cellular', and you will find them.

I have left T-Mobile over this issue + several others.

Enjoy your weekend!

-J in Baltimore