Forum Discussion
A LOT of T-Mobile ID issues as a Home Internet customer
I've been dealing with this for several hours now, so forgive the rant… It seems that T-Mobile has no concept of Home Internet users not having a T-Mobile phone. I don't know why that is so hard to ...
TetiMan wrote:I have the 5g home internet only with T mobile.
I was having the issue of the system saying it didn’t recognize my email when they were sending me emails for billing etc.
After several unsuccessful attempts to solve this with customer service, ai finally got a rep who knew what she was doing (Esther). She told me to use the URL t-mobile/isp This worked perfectly and I was able to create my account with no problems.
THANK YOU Esther !!!
I just tried that URL and it just leads my back to the main stupid T Mobile website. Where is Esther when I need her? Gracias.
