Forum Discussion

Harobed's avatar
Harobed
Newbie Caller
Hace 6 meses

Increase in Price for 55+ ($50/mo for 1 line)

Got a text message stating $5 increase/mo.  Called rep.  Was told "due to inflation..."  I asked why because when I was told when I signed up in 10/2018 it was for life.  "Sorry about that.  See our terms and conditions on the website."  I said I wanted the terms and conditions from 2018.  I asked for a copy of my contract that I signed.  "We don't have access to that."  (What??)  I have filed a complaint with the FCC also.  This is infuriating.  

  • Meowta's avatar
    Meowta
    Transmission Trainee

    Who makes the bulk of the money in a class action litigation? The lawyers, not the customers.

  • Meowta's avatar
    Meowta
    Transmission Trainee
    gramps28 wrote:
    J.C.4 wrote:
    Meowta wrote:

    Who makes the bulk of the money in a class action litigation? The lawyers, not the customers.

    Yes the attorneys make the bulk of any money, however in a class action law suit the resolution may be for every one who paid the added $$$ to be reimbursed with an additional  $$$ from T-Mobile as a penalty. We would also have that guaranteed price lock rolled back. The litigation is to make T-Moble honor their agreements and not to make us all rich. Fiighting back will send a message to other companies with a garranteed price lock NOT TO DO IT. 

    I’m sure T-Mobile hurt itself from all the bad publicity.   

     

    I just received a class action check from State Farm Insurance for a whopping $33 so don't expect much of a payout unless you're the one that iniated the class action.

    Game, set, match! Well played.

  • BLCougs's avatar
    BLCougs
    Network Novice

    Yes, $5 more a month per line  does not make an impact in my situation but maybe it does for others. It is the principle and legality of the thing. PLUS the 55+ plan is STILL be offered for $30 per line per month on the website. 

    Explain your reasoning please T-Mobile.

    Incidentally, complaint filed with FCC along with all the other posters.

  • kroert848 wrote:

    My husband and I are in the same boat as you and are NOT accepting of T-Mobile's explanation. We signed up in 2017 for a FLAT monthly charge of $60 GUARANTEED NEVER TO INCREASE and now they are saying differently!!! 

    I cannot believe that with this many people contacting the FCC with all the same claims and nothing is being done for them to honor this plan!  I just got the response in the mail regarding my Fcc complaint and TMobile will do nothing!  Maybe the local news station next!  This is infuriating!  Openly screwing all the 55+ people who moved to TMobile because of the promise of never going up!