Forum Discussion
Online account access
Spent hours yesterday in 3 different departments trying to set up "T-Mobile ID" so I could log in and see the bill, which the original salesperson lied about. Somehow, through this forum, finally tri...
johnbor wrote:gregorynyssa wrote:I called 844 275-9310. To my surprise, the person I talked with was able to quickly set up my account so that I could log in without a verification code sent to a T-Mobile number. I have logged into My T-Mobile and viewed my billing and account information. She said that, in the future, I shouldn't be asked for a T-Mobile number again.
Wow ..Ok I will give it a try thank you
Any success? I've spoken with three different people, each of whom said they needed to send the case to the engineers and that they'd call me back the next day, with no call back happening. Guessing it depends on who answers the phone but curious if those who've had success with this have anything specific to share from the phone interaction that can help those of us still not able to access
