Forum Discussion
Promo Code says expired but I just received it today
I received confirmation that I could order the Amazon Echo Show and to use the provided promotion code. I went to the link, but and pasted the promo code but Amazon says "this code has expired" I just got it! Suggestions?
Just got this!
Hey there Jason! My name is , and I am going to be your #MagentaGuru today. I love that you are keeping up with our offers, so I would love to check into this with you. I am a deal expert, so you are in great hands. Our promo team is aware of that error message, and you will receive an email with an updated claim code by 10/7/22. I hope that helps! Thank you so much for letting us know you had an issue with that first code, I appreciate you! ^
I called 611, the t-mobile team of experts resolve it in 15 minutes. He emailed me a new code, wait for me to check out on amazon and completed the order before saying goodbye to me. I am waiting for my echo shows 8 happily now. Hope this helps, call 611.
I spent over two hours on chat with two TMobile "experts". Ultimately I was told I would get a new code. Customer service was horrible. Full of contradictions, indecipherable responses and delay. Why hasn't T-Mobile proactively emailed everyone who got an expired code? And I thought Verizon customer service was bad. This was worse!
I just got off the phone CLUELESS had no idea what I was talking about.
Also having the same issue, "here's your promo code , went to Amazon and they say the code has expired, tried the day I received 10-4-22, the next day 10-5-22, and now today, is this called " False Advertising" on tmobiles part. If anyone figures this out, please let us know! Gracias
I just checked my email. There's a new code and it worked! Delivery scheduled for tomorrow.
I also had this problem. I went through the Home internet sales support number and got a very helpful person who made some calls and told me they knew about the expired codes and that I would get a new one shortly. That came yesterday and worked immediately.
No new promo code here !
I did not receive a new code, called today, I had to be persistent but told the rep I wanted a new code before getting off the call. I was on hold for awhile but she did follow through, sent the email while I was on the call and had me try the code while she was on the phone, and it worked! Hopefully I'll receive it in a few days. If you don't receive a new email and new code, call and let them know you want a new code while you are on the phone with them. Good luck everyone!
Update: T-mobile sent me another email with a new promo code that worked. I received my echo show 8 last week and couldn't be happier customer. I never want to go back to Verizon or AT&T. Thank you T-mobile!
