Forum Discussion
Terrible cust service
I am writing this review in order to save frustration and corruption from a cell phone service that is dishonest, and incredibly corrupt! I signed up with T-Mobile for their Internet service because...
HeavenM wrote:Not getting the same experience as your neighbor is strange and frustrating. Sounds like you also took a lot of time and effort to try and get it resolved. That is a whole lot of work for something that we try to make easy peasy. We don't have access to account information here on the Community, but if you would share just a little more information, I would be happy to try and provide some help or guidance.
The final bill is always sent to your mailing address and has a breakdown of the final charges. Did it outline what the $235 was for? Were you able to make any type of payment towards the balance before that 30 day timeframe that was provided? Did you happen to keep a picture, copy of, or receipt from the return of the equipment to help with tracking?
They never send anything. I cancelled payment and nothing Is done. It's a scam quit protecting them
