Forum Discussion
T-mobile bricked my home internet gateway, then UPS lost the return, now T-mobile is charging me $236 for it
I was one of the 34,000 Tmobile home internet customers who had their Gateways bricked by an over the air update. I did nothing to bring this upon myself, 100% T-mobile's fault. I followed T-mob...
I'm having the same issue with T-Mobile now asking for over $200 for my returned 5G wifi. The difference is I returned mine to a T-Mobile store. The employee gave me a print out and send be sure not to loose it because thats the only way to prove it was returned to them. She even stated that returned equipment being lost happens all the time. Sounds like a T-Mobile issue to me that T-Mobile needs to man up to. Has anyone successfully fought T-Mobile to not be charged when they lost the equipment?
