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Anyone else experienced a PAID line being added to their account without your authorization, and then had issues with T-Mobile when trying to remove the added line and get a refund?
So when i went into the store and set up an account i had just left Metro pcs, due to me being hacked over and over again. i told the T mobile rep. i wanted my same phone number and they told me i couldnt tranfer my same phone number. i got a phone anyways, i was given two receipts one for the sim card another for the phone on those receipts were my sim card # and the other had my imei #. i noticed that the man put my sim card in my phone then he took the thing that the sim card came out of and placed it under a phone that looks like a house phone the workers use. he wrote my phone number on a sticky note, i turned that sticky note over and it was right next to me on the table while i was setting up my phone. i noticed a lady came into the store and she was trying to pay here bill yet she had to keep going out the store to get her phone. She kept saying her son was on the phone. when i look up she place the thing my sim card came out of back on the table. then drops a sticky note with my phone number on it on the floor. i set my phone up put all the protections on there. walked out the store got in my car and couldnt get back into my phone. had to turn around and go back to the store. the manager factory resets my phone and when i go to put my password in for my email it says the wrong password. it was the right password i set it up a easy one. then the manager tells me i have to take the phone some where and pay to get it unlocked. probably a hour after getting the phone. the next day not even 24 hours went to another store told them what happened, i was told to go back to the same store. Went back to that same store told them i didnt want the phone or service, and the guy that was in there the night before told me he was calling his manager. then he says his manager said they are not returning the phone or stopping the service. Went back to the other store and got another phone that guy told me dont put a screenlock on the phone. and i didnt like a dummy, i had to go back to the store because i recieved a texted that my port protection was removed called in told them i didnt remove my protection, she also said my insurance was removed and my sim protection, i asked her to add it back. when i go into the store i asked the manager for a reciept of my original phone and the exchange on that receipt was 4 different phones, with different imei numbers and sim numbers. i called in because i had pulled out my sim card and looked at the numbers on my aim card and they were not on that receipt. So i took the receipt back into the store and told them that was not my receipt and to shred it. i had to go to another store because every time i set up a app and it is running and open, that app gets closed out and when i put my password back in to open the app. it would say wrong password. i set up the easy password for me to remember. my point is from the begining i was locked out my phone so i would have to get another phone, closing the app. down and having to log back in them having to make a new password that was the hackers to connect that phone i had to exchange in that i was locked out of. i noticed on my t mobile account there was another phone added to my account when i first signed up. basically they add that phone to your account and control your phone you have and all your accounts. how does one person use 95,000 worth of data. i found a IOHThidden menu app on my phone. now they are making me basically pay a bill for that other phone that was connceted to my account. there is alot more about the workers at tmobile i have incountered. T mobile workers where i live are setting up phones for people to be hacked. i done screen shotted so many pictures. only had been with t mobile for six months and the very first day there was problems. i had to get my pictures transfered over to a new phone i told the man in the store i just needed my pictures he hooks up a usb cord and downloads all the apps to. i told him i didnt want all those apps. i just needed my pictures, when he tried to set up my sim card he said he couldnt at first because there was a sim lock due to fraud, then he tells me i dont know why they put that on there. and he proceeds to say he is email to have it removed.
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