Forum Discussion
Netflix downgrade
Kai_28 wrote:Classic Bait and Switch X 2. As a loyal Verizon customer for 10+ years, I signed up for the G05G Plus55 Plan in Aug 2023 only after being hounded by my spouse for months prior because of the free wifi perks on American and Delta with a qualifying T-Mobile #. Netflix (no ads) was the game changer that finally made me agree to switch from Verizon. Since switching, Delta announced that free wifi will be available on todo flights by the end of 2024 with only a SkyMiles account. Nearly all of Delta's domestic fleet is retrofitted and their international fleet is in progress. American has similar plans for their fleet. Netflix (w/ads) is a definite downgrade regardless of multiple screens and 1080P. There is no way in h*** that neither me or my spouse will stay focused on a movie with ads that eat up an extra 30+ minutes of ad-time, either with Netflix, Hulu, or other streaming services. Does T-Mobile think our time is overvalued? Apparently so. As consumers we have no empathy toward who subsidizes who, i.e. Netflix vs T-Mobile or their advertisers; our concern is honoring the original deal, and not having to pay an "upgrade" fee. Guess we were just hooked and reeled in. Now after just 5 months, need to start searching the carrier landscape for a better deal. Are you listening, Mike ?
The problem is no one ever reads the Tmobile promos terms and conditions or the even Tmobile's terms and conditions for use of their network. In the terms Tmobile, nor any other carrier, guarantees service and can change plans when they want except for the carrier lock plans.
When they came out with Netflix on US I needed to change from my One plan to Magenta and pay $20 more a month. I just kept paying directly to Netflix at the time $7. It didn't make sense to change.
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