Forum Discussion
Netflix downgrade
kcookvt wrote:As someone mentioned, the original bill credit was $15.49. The new bill credit is $6.99 for Netflix without ads. For $8.50 more ($15.49), we can opt for Netflix without ads. T-mobile is claiming that there is a "change to Netflix's plans" that is out of their control. What they are doing in reality is reducing the amount they are crediting us for the Netflix benefit. When I signed up of my plan, I was promised that there would never be an increase to it. Also, when I signed up, I considered the Netflix benefit as a weight in favor of T-mobile. How is $8.50 more for the same benefits/service NOT an increase in the price of what I am getting?
Your phone plan is the same price. Add ons don't have the price increase promise so they can be changed.
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