Forum Discussion
1/25/2024 Hulu on us text message with link not working!
Just received my NEW "hulu on us" SMS and the link to claim the offer does not work. Anyone else experiencing this? Phone Arena says there are issues. Hopefully T-Mobile backend and they fix it soon...
cjenks234 wrote:kitsadie wrote:I have the Magenta Max plan as well, apparently need the GO5G plan to get AppleTV as well as HULU.
Perhaps, when sending out promotion texts, include in the text what plan is needed so don't waste time trying to sign up when it's really not avaliable. Just a thought.
Please look at this page on T-Mobile own site. Check out the last paragraph listed "Full terms". It clearly says those with Magenta Max is included.
https://www.t-mobile.com/support/plans-features/rs219
I suggest calling their customer service line. I did. Everything worked out for me. If you received a text, it is highly likely you are a "targeted customer". This is the first day of their Hulu On Us offering. There are always bound to be glitches.
