Forum Discussion
Feedback for T-Mobile: Reducing benefits
It seems that every time I accept an offer from T-Mobile, the company goes back on it just a little after. I find that very frustrating. Last example: We updated our contract and phones, and it appea...
johnghosen wrote:T Mobile is only worried about their bottom line and doesn't care about customer satisfaction. I'll be canceling my Netflix account and shopping around for other phone carriers. I can't even watch Netflix on my TV using my Chromecast anymore with the downgraded plan. The free Netflix without ads was the only perk keeping me with T Mobile.
Im going to cut cost/take some business elsewhere in very near future.
Dumping Orginal Jump/insurance - 16.99 monthly. I haven't used upgrade feature in years with 1 insurance claim in 9 years. When another device is needed purchasing through Amazon is less expensive , reputable low cost referb sellers are available & Samsung provides specials.
Dumping T-mobile home internet - 55.00 monthly. My Local cable provider offer specials that cost couple dollars more.
Netflix can't be dumped , long story behind that I won't go into. Many thanks to John Legere - 2016 corp office for giving me years of viewing enjoyment.
As for my phone plan...another 2016 TM corp office deal., It provides unlimited everything + free DIGITS for 45.00. No other carrier can beat such deal so keeping it.
