Forum Discussion
How do I delete the data files on my syncup drive?
I can't seem to find a way to delete the trips stored in my syncup device. Is there a way to do this?
Hola @aaron42mx! Good question! At this time, the drive history will show all driving records from the time the device is installed. While you can export the trip history through the Mojio app, the history isn't deleted and doesn't time out. Please know your trip history will never be sold, traded, or used in a way that violates the SyncUP T&C or our Aviso de Privacidad.
- Marissa
¡Hola, @magenta1979671 y @aaron42mx! Can you test the steps that @mustang15 provided here and let me know how that works out? We don't have this process listed internally, but if it's successful, we'd love to know -- we can put in a request to get it added so that we'll be able to better support this concern going forward! Gracias. 😊
- Marissa
