Forum Discussion
Netgear Nighthawk M1 (MR1100-100NAS) blocked by TMobile?
I have an unlocked Netgear Nighthawk M1 Router I got from Amazon, new. I subscribed to two unlimited data plans, for my two locations of work, one with static IP and the other without. My n...
I couldn't find anything that says we block the Netgear Nighthawk M1 or any other mobile hotspot from working on the T-Mobile network. Of course, the normal Bring your own device (BYOD) disclaimer applies; we can't guarantee we can get all devices working, but we definitely want to try our best.
The biggest question I have is what rate plans do you have? They need to be Mobile Hotspot plans to work in a Mobile Hotspot device. If they're plans designed for phones, they won't work.
thepetersms wrote:Joe-
Yes, T-mobile has blocked these devices by their IMEI #s. I would like to hear an official reason as to why they're doing this. My hope is that they will expand coverage for their home ISP through 4Glte.
Same thing happened to me with my Netgear Nighthawk M1. I have a feeling I know who your provider is and they're complete garbage when it comes to customer support.
I can confirm that the TMO technical escalation desk confirmed that they have blocked my Netgear Nighthawk M1 as it detected it was a Mobile Router, but my SIM was on a (valid TMO) phone line. I was told that my router would not work as phone plans have unlimited data. But when I mentioned that the phone plan i has a built-in high-speed data cap on the phone SIM I was using, I was told that it didn't matter. There was no escalation, no options. Just purchase a new Hotspot plan. Makes no sense. I am returning my router, and will use an old samsung to share internet. A bit ridiculous, and looks to me like either a cash grab, or a blunt solution to a narrow technical issue (inability to cap internet based on IMEI).
