Forum Discussion
why is my hotspot so slow
I called support about my bill being so high a few weeks ago and the rep that help me removed a few things I didn't need, and now my hotspot is so slow it takes forever to load a page on my lapto...
I agree that 70 kbps is slow and borderline unusable. The speeds depend on several factors though. We can take a closer look to see if there is something going on with the network side of things if you contact us. Our tech support team will be able to pull up your account and open up an engineering ticket for you.
Hola Chris:
I have the Samsung Galaxy Note8 and I have full-strength signal bars sitting in my home. There is no way I can even think about using it to run my computer or even my iPad. I have the 55+ plan with standard hotspot. It won't work with Firefox or Chrome. In my opinion, the standard hotspot should not even be called a hotspot as it does not function. I am in Thousand Oak, California and the phone and data work fine.
I still have my Straight Talk hotspot and I guess I'll need to keep it. Occasionally I need it to stay connected while sitting an open house that is vacant with no Internet. I am really disappointed. I just switched to T-Mobile last week in anticipation of a trip to Rome, Italy in July.
