Forum Discussion

Hbann50's avatar
Hbann50
Network Novice
Hace 2 años

replacement watch didnt update on prev watch entry

My app now shows 2 separate watches, which one is the replacement. How can I delete the original watch profile , there's no delete button lol!

  • From the SyncUP KIDS app, tap on the old profile. Select the menu (3 lines at the top right-hand corner). Tap the edit icon next to the profile picture. You should be able to delete the profile on the next screen. 

  • gramps28's avatar
    gramps28
    Router Royalty

    What type of watch? You usually delete from the app.

  • HAguirre's avatar
    HAguirre
    Empleado de T-Mobile

    From the SyncUP KIDS app, tap on the old profile. Select the menu (3 lines at the top right-hand corner). Tap the edit icon next to the profile picture. You should be able to delete the profile on the next screen.