Forum Discussion
Replacing SIM card
I'm overseas right now and I lost my SIM card some few days ago (using an international one at the moment). How can I get it replaced when I'm back in the U.S.A? I had a physical SIM card for a prepaid plan, and would like to keep the same phone number I had on that SIM card.
Just go to any Tmobile store for a replacement. While you could get one mailed to you by calling customer support, store is more convenient if you have one close by.
Just go to any Tmobile store for a replacement. While you could get one mailed to you by calling customer support, store is more convenient if you have one close by.
The SIM does not control the phone number. That's an entry in a database. You just need to get a replacement SIM and have it activated in place of the one you lost. Unfortunately, T-Mobile won't ship SIMs overseas, so you'll have to wait until you get home. Either that or have someone forward it to you.
I just opened an account with T-mobile and the sim card they sent me is not connecting. I cannot use my phone to call, or go to a physical location. I wlike to have an e sim card set up on my phone. Why doesn't T- Mobile have a chat????
it says no sim card cant call or text
helo iam from djibouti i pay phone oneplus 9 5g and is locked sim i try to unlock but is show me is not eligible how can unlock the sim card please
nasseraboahmad wrote:
helo iam from djibouti i pay phone oneplus 9 5g and is locked sim i try to unlock but is show me is not eligible how can unlock the sim card please
You need to be a customer of Tmobile USA and meet the requirements in the link below to be eligible for an unlock code.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
