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Mloffer
Newbie Caller
3 years ago

sync up tracker goes offline

I recently bought a Sync up tracker. It has randomly gone offline randomly a couple times. Battery still has 30-40% charge when it does it, and the only way I can get it back online is to put it on a...
MacM's avatar
MacM
Newbie Caller
2 years ago
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I just bought a bundle of 3 this past weekend, installed them and was very happy with my testing...initially. 1 day later I used the app to share the device statuses with my wife. All was well again... 1 day later all 3 device configurations have disappeared from my phone. I called tech support and they said they were not aware of any issues. They obviously have not read these comment chains. It's a great idea but I guess either the hardware or software is lousy. I'm bummed but it won't keep me from returning the devices.

Thanks everyone for describing your experiences here. It's been very helpful. 

Atentamente

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It has randomly gone offline randomly a couple times. Battery still has 30-40% charge when it does it, and the only way I can get it back online is to put it on a...","body@stringLength":"351","rawBody":"

I recently bought a Sync up tracker. It has randomly gone offline randomly a couple times. Battery still has 30-40% charge when it does it, and the only way I can get it back online is to put it on a charger and hold the power button down. It happens after the tracker has been stationary for 2-3 days. Anyone have thoughts on what causes this?

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I recently bought a Sync up tracker. It has randomly gone offline randomly a couple times. Battery still has 30-40% charge when it does it, and the only way I can get it back online is to put it on a charger and hold the power button down. It happens after the tracker has been stationary for 2-3 days. Anyone have thoughts on what causes this?

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I just bought a bundle of 3 this past weekend, installed them and was very happy with my testing...initially. 1 day later I used the app to share the device statuses with my wife. All was well again... 1 day later all 3 device configurations have disappeared from my phone. I called tech support and they said they were not aware of any issues. They obviously have not read these comment chains. It's a great idea but I guess either the hardware or software is lousy. I'm bummed but it won't keep me from returning the devices.

Thanks everyone for describing your experiences here. It's been very helpful. 

Atentamente

","body@stringLength":"643","rawBody":"

I just bought a bundle of 3 this past weekend, installed them and was very happy with my testing...initially. 1 day later I used the app to share the device statuses with my wife. All was well again... 1 day later all 3 device configurations have disappeared from my phone. I called tech support and they said they were not aware of any issues. They obviously have not read these comment chains. It's a great idea but I guess either the hardware or software is lousy. I'm bummed but it won't keep me from returning the devices.

Thanks everyone for describing your experiences here. It's been very helpful. 

Atentamente

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