SyncUp Tracker firmware

I think I can answer everybody's question here. All right so there's a couple different generations of the sync up drive Not sure if you have the original generation because I ran into an issue where something happened I can't remember for the life of me but T-Mobile replaced it and ended up giving me the new generation and I've never had the problem you guys are discussing. So ask T-Mobile to replace your device with the newest generation and you should be okay that's the only thing I can think of to do